A happy workplace is a more productive one. We know from our own research that psychological well-being accounts for almost a quarter of the variation in people’s performance at work. It’s also clear that recent events and situations have a particular impact on them.

Employers use mood, satisfaction, or engagement surveys to test the emotional climate. By asking for people’s views annually they aim to discover patterns and trends in the data that will help to tackle underlying problems. But is this a realistic expectation?

Much as we’d all like to pretend otherwise, these surveys only give a snapshot of how people feel at any one moment. They don’t do much more.

In this panel we’ll develop a new approach to measuring staff satisfaction and engagement at a given point in time – one that provides data and ways of improving the results.

It will focus on:

• What we can learn from research into psychological well-being, positive psychology and organisational citizenship.
• How leaders, managers and everyone should behave to create a more positive working environment.
• Giving panel members practical tools they can apply in their own workplace to achieve bottom line benefits.