Understanding micro behaviours
It might just be that quick glance at your watch, failing to acknowledge a colleague’s suggestion, checking your texts in a meeting or forgetting a name. But the little things we do say a lot about what we’re really thinking - and send powerful messages to those around us.
Micro-behaviours are the tiny, often unconscious things that we say and do, making those around us feel included, valued and motivated – or excluded, unappreciated and disrespected. Long overlooked in the workplace, micro-behaviours are increasingly seen as a crucial part of building employee engagement, improving performance, boosting motivation and unlocking creativity. Pearn Kandola and Skill Boosters have produced a new e-learning package introducing and explaining the effect of micro-behaviours in the workplace. For more information contact Skill Boosters on 0844 809 9115.