We believe that the fundamental skills and personal attributes required to be an effective coach are actually basic life skills that are transferable across the many different situations that managers face everyday. Such skills include:

• Self-insight and a thorough understanding of personal impact
• An ability to challenge and motivate others to address issues - not avoid them
• Strong and effective communication skills
• An ability to build rapport, openness and trust with others
• Expert questioning to get to the heart of complex problems
• Flexibility when exploring solutions

We also believe that there are many managers who have high potential for developing strong coaching skills, given the necessary opportunity and understanding. Pearn Kandola has developed a range of Coaching Skills programmes, based on providing managers with a very practical exposure to the skills and attitudes required of an effective coach. In particular, the programmes offer:

• Greater clarity of when and how to use coaching
• The opportunity to practise and demonstrate personal coaching skills
• A range of practical coaching tools and techniques for managers to apply