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Nic | 

The media sandstorm being whipped up about Brown's bullying behaviour comes as something of a surprise to me. Rumours of his temper and aggressive management of staff have been circulating for years. But it is not the accusation that he has been bullying staff that worries me most; instead I think the responses to the allegations are far more of a concern.

Lord Mandelson, for example, said that he had experienced Brown's wrath, and that he took his medicine "like a man". That Mandelson claims this was the brave thing to do only undermines attempts to stop this type of behaviour in the workplace. How can it be braver to allow this behaviour to go on, rather than challenging it?

Gordon Brown's responses to these allegations are also concerning. When asked whether he has bullied anyone, the PM consistently responds: "No. I get angry sometimes, doesn't everybody? I get impatient." It's clear that he either does not understand, or does not care, about the impact of his angry or impatient behaviour, and how it can be a form of bullying.

But why do people bully in the workplace? Brown has defended his behaviour by claiming he is "driven to do the things". In reality, research has demonstrated that people who demonstrate bullying behaviour report a greater need for power and authority and are motivated by domination. Given Brown's position as PM, this would suggest that simply achieving power and authority does not stop the bullying; if anything, it is likely to encourage the bully to continue with the behaviours that have seen them promoted, or voted, into the successful position they are in.

Whilst I don't believe for one second that the culture of shouting and being angry in British politics is something that Brown is solely responsible for introducing (you only have to look at the way MPs jostle and jeer one another in the House of Commons), I do believe that we all have choices to make about how we conduct ourselves at work. Brown simply chooses to preserve this particular tradition of British politics, and perhaps hides his actions less well than most. Rather than simply focussing on Brown's behaviour, the question should be asked, how many Ministers, Junior Ministers, and senior civil servants have mirrored his bullying tactics to get what they want? And how far down the public sector food chain has this behaviour trickled? Perhaps it's not so surprising after all that there are twice as many claims of harassment and bullying in the public sector compared to the private sector.

Finally, a mention for Christine Pratt, the chief executive of the National Bullying Helpline: confidential is supposed to mean confidential. How can going to the press, even before raising concerns at a general level with the employer, ever be the right approach in this situation?

Do you have a harassment or bullying related question? Contact Nic at http://www.pearnkandola.com/ask-the-experts.html

Keywords:  Leadership| Diversity| Bullying & harassment

Category:  Politics and politicians
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Binna | 

How can organisations prevent bullying in the workplace? And how should they deal with it if it happens?

Click here to read the original blog in full on the Management Today website - Psychology at Work Blog, a blog page about the psychology of business, management and leadership written by Pearn Kandola.

Keywords:  Diversity| Bullying & harassment

Category:  Diversity
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Louise | 

This week is anti bullying week and while the media has focused on the plight of children who are bullied at school, the unfortunate fact is that bullying behaviour doesn't stop after GCSEs. 

Unison estimate up to five million workers are bullied at work each year and developments in technology have meant that 'cyber bullying' is on the increase. A survey of over 1000 employees found that one in five had been bullied by e-mail, and one in twenty by text message.

From a psychological view point this isn't surprising. Research shows that people are more likely to lie, be rude and aggressive when they are on the phone versus being face to face - there is more distance and greater anonymity. In cyber space the distance and anonymity is increased further; bullies can't see or hear the distress of their victims, nor gauge the impact of their actions.

In addition, the technology involved in cyber bullying means that the impact on the victim can be much greater than more traditional forms of bullying:

  • The speed and ease with which we can communicate with a large number of people means that the bully's message can be delivered to devastating effect. For example, in one company a revealing photograph of a worker was circulated to all its staff via e-mail; this just simply wouldn't have been possible in most organisations 25 years ago.
  • The blurry lines between home and work created by social networking sites, phones and blackberries mean that people can easily be reached when not physically at work.

However, technology also presents an opportunity to the victims of bullying for increased control; e-mails, texts and web posts can all be saved and documented, as evidence in cases of bullying. On social networking sites such as Facebook, there are options to report abuse, delete inappropriate comments and block individual's access.

We need to ensure that these technological advancements are working for victims of bullying, rather than against them. For business, this means understanding cyber bullying, having a clear plan for addressing it and being willing to take action. This won't necessarily be easy; with the blurred boundaries of home and work, this will involve some difficult conversations about where organisational involvement should start and end. But if we don't take action bullying will continue to plague peoples' lives.

Keywords:  Psychological well-being| Diversity| Bullying & harassment

Category:  Diversity
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